My Complex gives letting agents a focused portal for their apartments inside managed buildings, with role-based access to unit details, maintenance, compliance, notices, documents, residents, keys, vehicles, pets, and rental listing status.
Real estate agencies often manage individual lots inside buildings operated by a separate manager, caretaker, strata team, or body corporate. My Complex gives each role the information they need without opening unrelated building controls.
Agents see only the units attached to their agency and active portal account.
View unit-level service coverage such as fire door testing and other routine inspections.
Access and upload approved unit documents such as reports, certificates, quotes, and condition records.
Review residents, pets, vehicles, keys, parking, building details, and level information.
Monitor open, scheduled, and completed maintenance linked to the managed apartment.
See active building notices that apply to the managed unit, building, or level.
Agents can monitor their managed apartments, lodge and follow issues, review documents, and stay across notices while managers keep control of building-wide operations.
Agent staff are linked to the agency and only see apartments assigned to that agency.
The dashboard summarises open maintenance, routine services, live rentals, and visible documents.
The unit view brings together residents, owners, pets, vehicles, keys, documents, services, and maintenance.
Documents, service results, and maintenance history remain connected to the apartment record.
The agent portal connects rental operations with complex operations: maintenance, compliance, documents, and notices stay attached to the right apartment record.
Use My Complex to connect property management tasks with the building records that affect each apartment.
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