My Complex gives letting agents and property managers a controlled portal for the apartments they manage inside residential complexes, so they can monitor maintenance, compliance, documents, building notices, keys, vehicles, and resident details without needing full building-manager access.
Real estate agencies often manage individual lots inside buildings operated by a separate manager, caretaker, strata team, or body corporate. My Complex gives each role the information they need without opening unrelated building controls.
See every apartment assigned to the agency, including open maintenance, routine services, building notices, and visible documents.
Track active and historical maintenance for each managed unit, including contractor assignment, scheduled dates, status, and attachments.
Monitor unit-level routine services such as annual fire door testing, smoke alarm certifications, and inspection outcomes.
Access approved unit documents, compliance certificates, entry and exit reports, repair quotes, warranties, and building records.
Keep agency teams informed about notices that affect the units they manage, including building and level-specific announcements.
Review the practical details agents need for managed apartments, including residents, pets, vehicles, keys, parking, and unit documents.
Agents can monitor their managed apartments, lodge and follow issues, review documents, and stay across notices while managers keep control of building-wide operations.
Agent staff only see apartments connected to their agency through the complex record.
Keys, vehicles, pets, residents, owners, documents, notices, and services are available from one unit view.
Agents can check request status and service history without phoning the building manager for every update.
Public property listings can use the same underlying apartment, complex, and agency data.
The agent portal connects rental operations with complex operations: maintenance, compliance, documents, and notices stay attached to the right apartment record.
Use My Complex to connect property management tasks with the building records that affect each apartment.
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