My Complex connects the different people involved in strata property operations: building managers, caretakers, committees, owners, residents, contractors, and real estate agents managing individual apartments.
Real estate agencies often manage individual lots inside buildings operated by a separate manager, caretaker, strata team, or body corporate. My Complex gives each role the information they need without opening unrelated building controls.
Give each role the right access across manager, caretaker, resident, owner, contractor, committee, and agent workflows.
Track requests, contractor attendance, service history, documents, photos, and completion records.
Monitor routine services, fire door inspections, certificates, defects, and work-order follow-up.
Organise building, unit, compliance, bylaw, operational, and agent-accessible documents.
Keep unit details, owners, residents, keys, vehicles, pets, rental listings, and contact rules together.
Send and surface building notices to the right audience, including agents managing affected apartments.
Agents can monitor their managed apartments, lodge and follow issues, review documents, and stay across notices while managers keep control of building-wide operations.
Site teams maintain core operations, documents, maintenance, compliance, and access settings.
Real estate agencies can see only their managed units and relevant operational information.
Requests, notices, documents, profiles, and body corporate views stay role-aware.
Attendance, routine completion, attachments, and defect work orders remain connected to the complex record.
The agent portal connects rental operations with complex operations: maintenance, compliance, documents, and notices stay attached to the right apartment record.
Use My Complex to connect property management tasks with the building records that affect each apartment.
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