MyComplex ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile and web applications designed for Strata and Management Letting Rights environments.
All information held by our servers is maintained in a strictly confidential state. We employ rigorous security measures to protect your data, including:
Your trust is paramount. We guarantee that the information contained or stored in our primary backend database will not be sold, rented, or released to third parties for marketing or commercial purposes.
Unless explicit written permission is received by the Building Manager, or unless specifically required or requested by law, MyComplex will not make, or attempt to make, contact with any resident or owner whose details are stored in the primary database.
For the purposes of this clause, "MyComplex" includes the company, its employees, and/or its agents operating in any capacity, whether onsite, locally, interstate, internationally, or globally.
Our platform integrates with third-party providers to enhance functionality. Specifically:
MyComplex utilizes Artificial Intelligence and Machine Learning to improve user experience and operational efficiency. AI may be used for:
We do not use your personal data to train public AI models. All AI processing is conducted within our secure environment or via "zero-retention" enterprise API agreements.
If you have any questions regarding this policy or the way we handle your data, please reach out to our privacy team:
Email: support@mycomplex.au